Golf Membership Terms & Conditions
ONLINE BOOKING TERMS & CONDITIONS
• Successful online bookings will receive an automatic confirmation via email.
• Customers will only be contacted if there is a query regarding the booking. If a confirmation email is not received, the customer must check that the email entered is correct.
• For queries, questions or problems please telephone 01582413704.
• When you turn up for your round of golf you must report to the Pro shop before beginning your round and make payment.
TEE TIME MODIFICATIONS
• Stockwood Park Golf Centre reserves the right to alter tee times without notice due to circumstances outside of Stockwood Park Golf Centre’s control. (E.g. lightning, slow play, course renovations).
• To change an online booking you may delete a booking and re-book at a different day/time.
• You must check in at the Pro Shop a minimum of 15 minutes before your tee time. Should you not arrive and register you risk your tee time being automatically cancelled.
• Stockwood Park Golf Centre reserves the right to remove customers from the course if the rules of Stockwood Park Golf Centre Course have not been adhered to. These rules are consistent with the etiquette outlined by the R&A in the Rules of Golf and are monitored by our operations team.
• All patrons utilising the Stockwood Park Golf Centre golf courses do so under the instruction of the golf operations staff. Failure to adhere to instructions may result in removal from the golf course.
• No refunds will be given in the event that the customer is removed from the course.
DRESS CODE
Clean and smart dress is expected on the main course and rugby or football shirts are not allowed. Golf shoes are prohibited in the club house. Customers may not use the golf courses or the club house without wearing a top.
BOOKING BUGGIES, GOLF CLUBS, TROLLEYS, CADDIES, RESTAURANT, ETC
Customer wishing to book buggies, golf clubs or trolleys should enter these requirements in the booking form or alternatively they can contact Stockwood Park Golf Centre on 01582413704.
PARKING AT STOCKWOOD PARK GOLF CENTRE
ANPR (Automatic Number Plate Recognition) System Terms and Conditions
Stockwood Park Golf Centre operates a car parking system and all paying customers will be able to enjoy free parking upon registering their vehicle in either the Pro Shop or Bar.
We hope that this system will allow everyone to enjoy our facilities while encouraging car sharing between non-customers of the centre to minimise parking congestion at our busiest times and where people will be staying for prolonged periods. Parking terms and conditions apply to all area’s within Stockwood Park Golf Centre’s car park.
Pay for parking by App or Phone (no cash payment):
0-1 HOURS £1.50
1-2 Hours £3
2-3 Hours £4.50
3-4 Hours £6
4-5 HOURS £7.50
5-6 HOURS £9
6 – 24 HOURS £12
NO RETURN WITHIN 3 HOURS
Please note, Just Park apply a small convenience fee to all car parking payment transactions.
To Pay:
1. Use the app or call: 07520634455
2. Enter Location ID: 10041046
3. Enter credit/debit card details
4. State your vehicle registration number
FREQUENTLY ASKED QUESTIONS ABOUT THE NEW SYSTEM:
1. What happens if I return AFTER the three hour no return period has passed?
After the three hours, no return period is over, you will start another paid session based on the pricing structure in place. If you are a paying customer returning for a second paid activity you will need to re-register your vehicle and will receive free parking.
2. Why have you introduced a parking payment system?
The JustPark system is used nationwide and therefore is a familiar app for a number of drivers as well as user friendly. Parking charges will not apply to paying customers of the Golf Course, Driving Range and Bar who register their car details. Where non-customers wish to park in the centre car park, for example, during events taking place in the wider park or if they are attending other competitions – it is hoped that the new system will encourage car sharing and help ease the pressure on limited parking spaces during these very busy periods.
3. Do the charges only apply during working hours?
No – the charges apply over 24 hours. However the maximum charge is £12 for anything between 6 and 24 hours.
4. What about weekends?
The charges apply throughout weekends and bank holidays.
5. Can I register my vehicle to stay onsite over 24 hours?
No – If you decide to pay for up to 24 hours of parking the three-hour no return period will then apply.
6. How is payment made?
Payments can be made either through the JustPark app or by calling the JustPark telephone number displayed on the signs 07520634455.
7. When do I need to pay for parking?
Payment must be made prior to leaving site.
8. What about dropping off within the 3-hour no return period?
Within this three-hour no return period you may re-enter the car park once to drop off or collect without charge – subject to a MAXIMUM waiting time of 10 minutes. If you stay over 10 minutes you will incur charges as above.
9. What if I want to come and go during the day with unlimited restrictions?
If you are unable to stick within the conditions of paying for the number of hours required and the subsequent 3-hour no return (except for a 10-minute maximum drop off or collection) then you can pay the £12 charge for 24 hours. Please note, if you leave the car park, we cannot guarantee you a space on your return.
10. What happens if I leave the car park without paying?
Unfortunately you will incur a Parking Charge Notice of £100 payable directly to Civil Enforcement – not Active Luton.
11. If I get a Parking Charge Notice how can I appeal?
The system is administered by Civil Enforcement Limited – who will also retain any income from Parking Charges.
An appeal can be made in writing to:
Civil Enforcement Limited
Horton House
Exchange Flag
Liverpool L2 3PF
Via the website: www.ce-service.co.uk
Or by telephone on: 0115 822 5027
12. Where does the income from parking go?
This system has been designed to ensure that paying customers can still enjoy free parking while they utilise our facilities. Any income from other users of the car park will go to Active Luton and will be invested back into the centre.
